Frequently Asked Questions

What is concierge medicine?
Concierge medicine is an innovative approach to medical care that restores the integrity of the physician-patient relationship. Rather than forcing doctors to rush through dozens of appointments each day, the concierge approach allows physicians to focus all their attention on patients while providing the highest standards of personalized service and care. For individuals whose lives are full and responsibilities varied, concierge medicine provides the convenience they need and quality of care they deserve.

How does concierge medicine work?
Patients pay an annual fee, and in return, have access to a personal physician 24-hours a day, 7 days a week. Dr. Bob Nelson becomes a true partner in your health care in a manner that focuses on proactive disease prevention and “whole life health”. In other words, your physician gets to know you, your family, your interests and activities, your job, your goals, and any and all factors that play a role in your overall well-being and health.

What is covered by the annual fee?
Your annual fee covers the personalized services and care provided by your doctor and staff including house calls, same-day appointments and an annual executive physical.

Do you accept Medicare or insurance?
Concierge Physicians of California, Inc. does not accept Medicare or insurance but recommends that patient’s have, at a minimum, catastrophic insurance coverage for care including but not limited to: hospitalizations, emergency room visits, prescriptions, and any laboratory or radiological studies that are necessary.